Effective Date: 27-02-2024
Thank you for shopping with HomestoHomes.in! We want to ensure a smooth and transparent shipping experience for our valued customers. Please read our shipping policy carefully:
Shipping Methods and Partners:
- We use the services of a third-party shipping provider, Shiprocket.in, to handle our shipping logistics.
- Shipping is charged at a flat rate of ₹50 per item (or per quantity) ordering from within Kerala and ₹100 per item ordering from outside Kerala.
Shipping Availability:
- We currently offer shipping services across all regions in Kerala.
Order Processing Time:
- Orders are processed within 4-5business days from the date of purchase.
Delivery Timeframes:
- For deliveries within Kerala, you will receive updates from our delivery partner.
- For deliveries outside Kerala, you will receive updates from our delivery partner.
Tracking Your Shipment:
- Customers can track their shipments through the link (Tacking order)of Shipping partner given in the my account page.
- Updates on the shipment status will also be sent through SMS or email By our shipping partner.
Returns and Refund Policies:
- Please refer to our dedicated Returns and Refund Policy page for detailed information on our return and refund processes.
Contact Information:
- For general inquiries or support, contact us at contact@homestohomes.in.
- In case of complaints, please email us at complaint@homestohomes.in.
- For return-related queries, reach out to us at return@homestohomes.in.
Customer Support Hotlines:
- Call or WhatsApp us at +919961565776 or +917034100317 for any assistance.
- Our support team is available to help you during our business hours(Monday to Friday-10AM to 7PM).
Physical Address:
- Homes to Homes
- Muvattupuzha, Ernakulam, PIN: 686673
We value your trust in us and aim to provide the best shopping experience. If you have any concerns or need assistance, please don’t hesitate to reach out to us. Thank you for choosing www.homestohomes.in !